West Virginia University (WVU) is a public land-grant research university with its main campus in Morgantown, West Virginia. WVU’s Charleston Area Medical Center is a clinical campus for the university’s medical and dental schools. WVU provides outreach with offices in all of West Virginia’s 55 counties. The WVU system includes 518 buildings on 15,880 acres with the Morgantown campus alone containing 245 buildings on 1,892 acres.
WVU facilities and services experienced significant growth in work volume and managed services across capital project management, facilities management, and real estate management. WVU’s legacy business management software, The Mountaineer MarketPlace, performed a majority of work for real estate management manually using spreadsheets. This legacy system led to decreased efficiency and accuracy, increased risk of errors, and increased the difficulty of cross-department functionality. The WVU user base includes facilities, roads and grounds, custodial, shops, building supervisors, technicians, and warehouse staff.
WVU hired Gaea to implement and integrate Primavera Unifier with three systems: Oracle Financials (EBS), Facility Service Desk (FSD), and Jaggaer (fka SciQuest, The Mountaineer MarketPlace). EBS manages WVU financial transactions, FSD supports the WVU service and maintenance request portal, and Jaggaer facilitates WVU project and asset management processes.
This new solution integrates Unifier with the university ERP system, procurement system, and service portal. Gaea integrated Unifier with all three systems via service-oriented architecture (SOA), for a total of 22 integration touch points.
Primavera Unifier is now the university’s central repository for all CAPEX and OPEX spending throughout the construction-operation lifecycle. All campus capital spend from inception to commissioning and every facility — under construction and completed — is tracked in Unifier. Preventive and corrective work orders and all facility assets are tracked in Unifier’s Facilities and Asset Management (FAM) module.
Return On Investment
The new integrated Primavera Unifier solution increased efficiency, including a 95% reduction in handoffs for processing purchase requisitions. Time spent turning around POs and making payments was reduced, and productivity increased through the use of enhanced digitization of BPs with Unifier. User accountabliity and visibility increased, as did customer satisfaction pertaining to work order processing.
“We consider the Oracle-WVU partnership a model for the nation and perhaps the world. This will be the most modern technology available.” – Ray Lane, Former Oracle CEO and WVU alumnus