Oracle Extends E-Business Suite Premier Support

Oracle’s Senior Vice President of E-Business Suite Product Development, Cliff Godwin, recently announced that Oracle is committed to developing and issuing additional releases of the EBS applications, and Oracle E-Business Suite Premier Support will be available through at least 2030.

Oracle Extends E-Business Suite Premier Support Date

Oracle defines Premier Support as providing maintenance and support of Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from their general availability date. With Premier Support, Oracle commits to delivering:

  • Major product and technology releases
  • Technical support
  • Access to My Oracle Support
  • Updates, fixes, security alerts, data fixes, and critical patch updates
  • Tax, legal, and regulatory updates
  • Upgrade scripts
  • Certification with most new third-party products/versions
  • Certification with most new Oracle products

This announcement underscores Larry Ellison’s statement, “coexistence of cloud and on-premise computing is going to be a decades-long process, if not forever.” E-Business Suite customers can be confident that their investment in EBS applications will continue to deliver powerful ROI until at least 2030.

Gaea’s E-Business Suite clients include Integra, a world leader in medical technology whose surgical kits are used in more than 500 critical, life-saving surgeries every week. Timely delivery of Integra’s kits is absolutely crucial. The kits are sent to sales reps, and after a doctor schedules a surgery, a sales rep delivers the kit to the hospital. The doctor uses the parts she needs and the kit is returned to the distribution center for replenishment.

To help Integra identify and reduce kit supply-chain uncertainties, Gaea implemented a global Oracle EBS solution to address the origins of those uncertainties. Gaea also designed processes to facilitate information flow upsteream, and material flow downstream, with quality controls and a decision-support system. For more information on how Integra used E-Business Suite to augment their processes, read the full Integra case study.

Gaea is delighted to meet with you to help you understand how the new features in EBS 12.2 can benefit your organization, and help chart your eventual transition to Oracle Cloud computing. Use the contact form to the right to contact us today to schedule your no-obligation consultation.

download our Integra case study

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